Terms & Conditions

Reflexology & Yoga Class: Cancellation Policy

While we understand that everyone has unforeseen events, we ask that all of clients are mindful of the consequences of late cancellations and "no-shows". As well as being disruptive to therapists and teachers, this can cause other potential clients and students to miss out.

With this in mind, all appointments for both holistic treatments and yoga classes cancelled within 24 hours of treatment / class or "no-shows" will incur a charge equal to the full cost. If payment has been made up front no refund will be given. If payment has not been made in advance no further appointments will be accepted until payment has been received.

Cancellations made prior to this 24 hours notice period should be made either via the Acuity booking system or directly with Felicity either by email (hello@findingfelicity.co.uk) or by phone (0775 123 8374). Pre-paid appointments can either be rescheduled or refunded minus a 5% administration charge.

The only exceptions to this policy will be if you are required to self-isolate or unexpectedly quarantine due to coronavirus, if business needs to close due to a lockdown or if while completing my risk assessment we consider it unsafe to proceed. In these instances, every effort will be made to reschedule your appointment for a later date but if this cannot be done a full refund will be given. This exception only applies to in-person treatments or classes.

In the unlikely event that we require to cancel due to circumstance or ill health full refunds will be given. However we do not assume any responsibility for any other costs you may incur and no reimbursement will be given.

Yoga & Happiness Membership: Terms

By signing up to Yoga & Happiness Membership you agree to the following terms. You also agree to our Client Health Policy.

Yoga & Happiness Membership currently includes:

  • Weekly live classes via Zoom, at least 46 weeks of every calendar year.
  • 10 months per year will include 4 weekly classes. There will be two months per year which contain only three classes rather than four – I will look to refund these pro-rata.
  • The choice of at least three sessions per week with the option of joining all classes (subject to availability).
  • A weekly email containing the slides from our discussions.
  • Access to the private Facebook group where there will be further material and weekly downloads.

In joining Yoga & Happiness you agree to respect the privacy of all other members who you may come into contact with either in class or the Facebook group. You agree that you will not divulge or share any personal details about any other Yoga & Happiness member with any other person unless in extreme circumstance. Finding Felicity cannot be held responsible for any private conversations between Yoga & Happiness members.

Yoga & Happiness: Pricing and Cancellation Policy

The price you originally sign up to will not be increased by more than 10% in any 12 month period. All price increases will be given at 1 month’s notice.

In the event that Yoga & Happiness classes need to be cancelled you will be refunded on a pro-rata basis (your monthly membership fee divided by 4).

You may cancel your membership at any time via your Acuity Scheduling account. Paid membership fees will not be refunded unless in exceptional circumstances. Please email hello@findingfelicity.co.uk to discuss.

The price of Yoga & Happiness will change in the future. To maintain your initial monthly subscription rate you must not cancel your membership. If you cancel and wish to rejoin, you will rejoin at the current subscription rate.

You can however take one monthly break per calendar year and maintain your existing rate. To do this please email hello@findingfelicity.co.uk.

Changes to these Terms & Conditions

We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

Chorley, Lancashire, England